Barclays is still the UK's most complained-about bank after figures showed more than 250,000 new disputes were recorded in the first half of this year.
Barclays also topped the chart during the second half of last year, with more than 205,000 complaints, although the banking giant pointed out that the latest figure was down 14% on the same period last year. Read the full story HERE
More complaints were made about Barclays than any other banking brand by UK customers in the first half of the year, figures have shown.
The bank received 251,563 complaints, with 53% of closed cases upheld in customers' favour, the Financial Services Authority (FSA) figures show. More here
If you are unhappy with a financial product or service it can be difficult to know the right steps to take to deal with the issue. Find out how to resolve a dispute and the latest news about complaints.
Financial services firms regulated by the FSA must have a procedure in place to resolve disputes with their customers.
If you have a problem it is best to firstly ask the firm involved to put things right. However, there is more you can do if you are not satisfied with their response.
There are three steps you should take to make a complaint about your bank or insurance, mortgage or other financial services company.
Chris Field "This Is All Very True, Barclays Ripped Me Off"
Duane Griffiths " I was ripped of myself"
Mathew Prictor "I have also been ripped off by Barclays."
Melvin Jarrett "All I want is an end to this nightmare at the hands of Barclays"
Sajid Bashir "Barclays have done the same with me and are fobbing me off"
Nan "B P F have to be accountable for their action"
Read more HERE
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